Call Center Agent at Cashigo International
Cashigo International, a leading internet finance company in Lagos is looking to fill the full-time services of the position below:
Job Title: Call Center Agent
Location: Lagos
Job Descriptions
- He/She will be the liaison between the organization and its current and potential customers.
- He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
- Managing large amounts of inbound and outbound calls in a timely manner.
- Following call center “scripts” when handling different topics.
- Identifying customers’ needs clarify information; research every issue and providing solutions.
- Meet personal/team qualitative and quantitative targets.
- Seize opportunities to up sell products when they arise.
Requirements
- HND/B.Sc in any discipline.
- Must not be more than 27 years old.
- Excellent spoken English with impressive interpersonal skills
- Must be Fluent in English and one other Language
- 1-3 years’ experience working in a related job role
Application Closing Date
25th August, 2019
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