Client Sales Officer at DO.II Designs Limited

DO.II Designs Limited focuses on furniture manufacture, interior design, space planning and turn-key remodeling projects for the high-end residential, property development, hospitality and corporate market.

We are recruiting to fill the position below:

Job Title: Client Sales Officer

Location: Lagos

Responsibilities

Primary point of contact for clients
Ensure all items (Furniture/Accessories) are properly priced and tagged
Provide adequate guidance to customers on product enquiries
Attend to clients on the shop-floor, taking their orders and enquiries
Constantly build positive relationships with clients while striving to ensure that company policies and procedures are strictly adhered to.
Advice clients if changes are to be made on their orders and proffer solutions
Initiate all necessary client paperwork in respect of their order – quotations, works order e.t.c
Follow up with clients on quotations sent and any outstanding financial commitments
Ensure works order are raised promptly and correctly and sent to the factory for execution
Ensure that clients issues/requests are promptly reported and addressed in a timely manner
Ensure delivery schedules are sent to the factory for prompt execution
Follow up with operations and production on all customer requests and complaints
Ensure client’s complaints are directed to the appropriate quarters and the right feedback is delivered back to the clients.
File all customer correspondence and documentation pertaining to sales and marketing in in individual client files
Follow up with clients for payments when quotations are sent
Follow up with clients for balance payments when orders are completed
Ensure the avoidance of stock-out of price tag holders.