Lead Contract Performance Management Specialist at GE Nigeria

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers.

We are recruiting suitably qualified candidate to fill the position below:

Job Title: Lead Contract Performance Management Specialist

Job ID: 3404571
Location: Lagos

Role Summary

Project Management/Planning/Coordinating activities typically in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction.
The Lead Contract Performance Manager (CPM) is the on-site focal point with the Power customer for all the operational topics, being the key interface for all aspects of the contract.

Essential Responsibilities

Coordinate and support Site team (Resident Engineers and Local Staff when applicable)
Interface with GE internal departments, to deliver contractual obligations and to facilitate outage activities coordination
Supervise the application of admininstration, EHS, quality, maintenance and engineering policies,.procedures and filing the systems to execute the Agreement.
Respond to Customer’s technical inquiries coordinating technical resources, to assure problems identification and resolution
Assist customer operations and maintenance staff in monitoring performances of covered units and recommend actions to improve safety, availability and reliability
Identify elements requiring improvement and structure projects and actions to address the needs
Organize and conduct recurring contract review meetings, outlining activities and unit’s performances (including RCA)
Plan and coordinate the implementation of recommended actions due to Technical Information Letters by monitoring their technical applicability and execution time frame
Provide information about the latest advancements in upgrades opportunities to Customer and assist in their implementation
Keep Customer updated about design changes of parts to be installed
Coordinate Field Services, Repair Services and parts delivery activities to meet Contract obligation
Coordinate the reviewing of maintenance plan, with the aim to optimize the Units reliability and availability
Support Customer for the storage of parts under the Contract
Maintain maintenance and inspection quality Manuals
Resolve with the customer any lack of clarity in the agreement wording which may arise during the execution of the contract
Coordinate parties for multi P&L deals. Represent the main interface with customer when requested
Stay up to date on required trainings
Interact with GE Power Services CSA tools, processes and organization in order to fulfill all Contract obligations
Assure that the planning and ERP tools are maintained and continuously updated
Identify areas of improvement to protect and enhance profitability of the deal, duly tracking the relevant changes
Act as a key contributor in assuring the financial performance of the contract, including an active participation to the Contribution Margin Review process (CMR)
Support in the recruitment of local resources and training programs
Facilitate the local procurement and the commercial relationships with local suppliers, if the case applies
Manage the relationship with the local GE Legal Entity for an effective coordination with the local authorities, (immigration and customs offices) and with HQ

Qualifications/Requirements

University Degree in Engineering or equivalent knowledge or experience
Project Management expertise, better if associated with high Technical skills and Maintenance knowledge
Minimum 4 years’ experience as a Contract Performance Manager or similar role
Minimum 2 years working in a multinational company or equivalent global experience
Effective problem identification and solution skills
Strong oral and written communication skills
Good Computer skills (i.e. Microsoft office)
A valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
Must have valid authorization to work full-time without any restriction in Nigeria

Desired Characteristics: