Sales Operations Manager (Diagnostics) at Aldelia Group

Aldelia Group is a world leader in Permanent and Contract Staffing and Payroll Solutions services, a specialist Oil & Gas, Manpower and Project Services consultancy operating extensively in Europe, the Middle East, South East Asia, Africa and South America with Offices in London, Dubai, Brazil, Iraq, Kurdistan, Singapore and Nigeria, our major Oil Exploration and Production companies including ENI, Shell, TOTAL, Petrobras and Odebrecht.

We are recruiting to fill the position below:

Job Title: Sales Operations Manager (Diagnostics)

Location: Lagos
Department: Diagnostics
Incumbent reports to: Head of Sales

Job Responsibilities

Providing operational support to the sales team; also responsible for inbound and/or outbound lead generation for new product sales
Sales forecasting, analytics, productivity, and other sales support functions
Strategic interface with Marketing team for effective execution of sales-oriented initiatives to deepen brand penetration
Set strategic operational goals by liaising with other HODs
Translate the strategic goals into B2B / retail operational plans to achieve the required targeted business growth and profitability
Oversee customer support processes and organize them to enhance customer satisfaction

Person Specifications

A first Degree in Sciences or Humanities with a 2.1′ from a reputable university, A Post-Graduate degree or MBA is required
Minimum of five (5) years’ work experience
Previous experience in Sales Operations, Sales Administration in relevant industry will be added advantage
Building and managing top to top relationships between our client and key stakeholders
Patient Understanding
Experience and success in recruiting and retaining a high-performance sales team and a demonstrated ability to lead and manage a diverse sales team
Outstanding oral and written communication skills
Demonstrated ability to evaluate and balance team and individual workloads
Negotiation skills, analytical skills, able to multitask and dedicated
Good knowledge and understanding of sales concepts, principles and practices.