Head of Telesales at Nuts About Cakes

Nuts About Cakes is a full service bakery that consistently delivers superior quality in cakes, pastries, bread and desserts. We have been in the business of delighting taste buds for over 10 years.

We are recruiting to fill the position below:

Job Title: Head of Telesales

Location: Lagos

Job Description
The scope of duties shall include and not be limited to the following:

• Coach and motivate the telesales team.
• Ensure the team meets the sales targets.
• Implement telesales training, development, and performance management.
• A good understanding of the market dynamics in the bakery industry.
• Develop sales strategies to guarantee success and growth.
• Develop and maintain customer relationships
• Handle customer complaints and enquiries.
• Monitor calls for quality assurance.
• Forecast and analyze telesales data.
• Regular telesales report to the Sales Manager

Requirements

• Minimum of HND qualification
• Minimum of 3 years of experience as Head of Telesales.

Application Closing Date
Not Specified.