Administrative / Front Desk Officer at a Leading Logistics and Supply Chain Organization

A leading organization in the Logistics and Supply Chain industry is recruiting suitably qualified candidates to fill the position below:

Job Title: Administrative / Front Desk Officer

Location: Lagos

Job Description

Attend to and direct all company guest; attending to them in a friendly and courteous manner as well as ensuring all visitors register their attendance and are assigned the visitor’s badge.
Monitor and receive office supplies and place orders when necessary, with proper record/book-keeping of stock through manual and electronic documentation.
Attend to all incoming and outgoing correspondences.
Responsible for making requisition for office supplies
Perform task scheduling including: Coordinating Flight (Local and International) and Hotel Booking arrangement for staff.
Take Minutes and circulate to respective departments and parties involved.

Customer Service:

Provide real time support for assets and personnel to ensure smooth interactions for all journeys associated with the supply and transportation of goods.
Keeps customers informed by forwarding notices, incidents for potential to delay, periodic travel updates and; answering questions.
Ensure the documentation and prompt treatment/handling of all customer inquiries, requests and complaints.
Ensure high standards in all customer correspondences
Ensure availability and accessibility of company phone lines and other channels
Liaise / follow up with customer and relevant units to ensure requests and complaints are treated within agreed timelines.

Requirement