IT Functional Analyst at AB Microfinance Bank Nigeria Limited

AB Microfinance Bank Nigeria Limited is a member of an international network of Microfinance Banks under Access Holding Microfinance AG(www.accessholding.com), with its Head office in Berlin, Germany.

The Group provides world class banking services to micro, small and medium enterprises and private individuals in Africa and Asia. It has been spreading out to other countries across the globe rapidly.

We are recruiting to fill the position below:

Job Title: IT Functional Analyst

Location: Lagos

Main Responsibilities

Analyze the existing systems and highlight areas of improvement
Enhance opportunities by identifying new software / service to be developed
Analyze and decompose complex requirements
Perform gap analysis and recommend solutions
Fulfill the role of a subject matter expert in requirement elicitation
Document requirements, create functional specifications
Oversee the development of the product as per the specifications
Facilitate change and configuration management
Monitor performance, discover variances and propose necessary actions
Prepare technical user manuals, system configuration documents and other reports
Deliver functional training sessions as well as user trainings (prepare materials)
Take part in the support service in the post-go-live phase.
Perform research of solutions to meet the business needs or process optimization

Requirements

Minimum B.Sc / HND in Computer Science, Economics or related discipline
At least four hands-on relevant professional experience in a similar role
Proven track record in functional Analysis and/or Business Process Management experience working in an Agile / scrum context.
Analytical and investigation skills as well as Ability to understand the bigger picture
Elicitation and comprehension skills
Good command over spoken and written communication
Organizational and presentation, Interpersonal and managerial skills
Self-starter, self-managed, and able to work under stress to meet deadlines
Collaborative, consultative and customer-oriented approach.
Experience of work in financial sector is a plus