Operations Manager at Tempkers Limited

Tempkers is a tech-outsourcing and freelance community that takes a human centered design thinking approach to bring employers and skilled workers together.

We are recruiting to fill the position of:

Job Title: Operation Manager

Location: Lagos

Job Description

• Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
• Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
• Monitor activities of individuals to ensure safety or compliance with rules.
• Explain and interpret house rules, such as game rules or betting limits.
• Track supplies of money to tables and perform any required paperwork.
• Monitor flow of cash or other resources.
• Resolve customer complaints regarding problems such as payout errors.
• Resolve customer complaints or problems.
• Prepare work schedules and station arrangements and keep attendance records.
• Prepare staff schedules or work assignments.
• Set and maintain a bank and table limit for each game.
• Determine pricing or monetary policies.
• Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
• Maintain knowledge of current developments in area of expertise.
• Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.

Application Closing Date
Not Specified.