Database Manager (Akwa Ibom) at Catholic Relief Services (CRS)

Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality. CRS works through local church and nonchurch partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates. CRS has worked in Nigeria for more than 25 years.

We are recruiting to fill the position below:

Job Title: Database Manager

Job Ref Code: DTM14220
Location: Akwa Ibom
Department: Programs / ICHSAA
Reports To: Director of Strategic Information
Position Type: Full Time
Band: 8

Project summary

The USAID/Nigeria funded Integrated Child Health and Social Service Award (ICHSSA) is to ensure that Orphans and Vulnerable Children (OVC) are cared for, and protected by their households, communities, and local and state government to reduce their vulnerability to HIV. The ICHSSA, which is implemented by Child Health, Livelihoods and Development (CHILD) project in Akwa Ibom and Cross States of Nigeria, seeks to improve the wellbeing of OVC and their caregivers in a coordinated and sustainable manner.
CRS is a member of the ICHSSA 4 consortium with Center for Clinical Care and Clinical Research (CCCRN) as the lead. CRS will contribute to the Strategic Information, Household Economic Strengthening and Systems Strengthening component of the project, among others.. It is pertinent to develop new databases and/or management information systems (MIS), maintain and upgrade existing ones in order to respond to data management needs of the project in relation its Activity Monitoring, Evaluation and Learning Plan (AMELP), which will include but not limited to routine data collection, storage and reporting using appropriate indicators, tools and MIS.

Primary Function

The Database Manager (DM) is responsible for the organization, maintenance and updating of existing CHILD Project databases and management information systems (MIS) at National, PEPFAR and CSO levels; such as the National OVC Management Information System (NOMIS), District Health Information System (DHIS) USG Instance, PEPFAR’s Data for Accountability, Transparency & Impact (DATIM), among others.
As may be required from time to time, s/he will develop computer programs and troubleshoot databases to generate data, data tables and reports in order to respond to program and donor reporting requirements, on schedule and as the need arises.

Job Responsibilities

Serve as a liaison between CHILD Project and USAID or her agent(s) on MIS related activities and in turn provide overall technical support on database organization, maintenance, development and update, to project Monitoring, Evaluation, Accountability and Learning (MEAL) and CSOs teams in the delivery of the project mandates in line with all USG accepted policies and procedures
Support the planning and delivery of trainings, workshops and other capacity development interventions for CSOs and MEAL teams.
Support the M&E manager to ensure CSO understand the information needs of project stakeholders and donors and adhere to system requirements
Provided onsite support for the implementation and updates of the existing MIS systems used by CHILD and CSOs comprising NOMIS, DHIS and DATIM and this will include but not limited to onsite installation, setup, data entry procedures, and data transmission.
Provide couching and mentoring to CSO M&E staff on the application and use of the available MIS to ensure that high standards of program implementation are always provided.
Support the development of the NOMIS working with any external consultant engaged for this process
Support the collection of GIS coordinates of project site locations and the development of service maps
Support the development and implementation of CHILD Project Data Management (Standard Operating Procedures (SOPs) and website development.
Support the preparation of monthly, semi-annual and annual and ad-hoc reports from CSOs donors with strict adherence to standards and timelines.
Maintain an inventory of data collection and monitoring visits to partners on a regular basis to monitor M&E systems
Ensure that CSOs participate in the data quality assessments (DQAs), understand the recommendations for remedial action, and comply with those recommendations
Support the development of electronic data entry questionnaires using the appropriate electronic devices and applications or statistical packages during periodic surveys and intermittent studies
Develop new programs and adapt existing ones to new applications as the need arises, and in collaboration with the IT unit and Monitoring, Evaluation, and Learning (MEL) units carry out systems analysis related to the study of new applications, testing and revision of programs.
Participate in national M&E technical working group (TWG) meetings to share best practices and ensure integration of the MIS platforms with the national management information systems for OVC.
Collaborate with CHILD management and CSO in planning, designing and undertaking program evaluations and special studies

Support to the Government partners:

Support the Federal Ministry of Women Affairs and Social Development (FMWASD), National Agency for Control of AIDS (NACA) in coordination of data related to OVC in the national of OVC response.
Support other OVC stakeholders, networks, umbrella bodies at the national

Key Working Relationships:

Internal: Director of Strategic Information, Director of Programs, MEAL Managers, MEAL Specialist, and State Senior Program Managers
External: CSOs, USAID, External Consultants and Government partners

Qualifications and Skills

Bachelor’s degree in social science with emphasis in rural development, public health, statistics or a development related field. A Master’s degree will be an added advantage
Demonstrated skills in M&E, data management and quantitative and qualitative research methodologies.
At least 5 years of professional experience in implementing M&E for programs related to Health, HIV and OVC, agriculture or food and nutrition security programming, of which at least two year with a NGOs.
Experience in managing M&E databases including DHIS and NOMIS
Skilled in the development and use of data/data analytics to aid program decision making, with demonstrated ability to perform robust data extraction from internal and external information systems.
Ability to perform complex data analytics utilizing Microsoft Excel, STATA, and/or Business Intelligence tools, making recommendations based on findings.
S/he will be able to portray complex data sets in easy to understand formats/visualizations.
Ability to work effectively with government and civil society partners and communities as well as transfer knowledge to diverse audiences through workshops, training and meetings using participatory methods and adult learning principles.
Ability to support partners working at a distance to achieve results against program objectives/targets.

Travel:

Travel up to 30% of the time.

Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results: