Infrastructure Manager at a Supply Chain and Logistics Company

A Supply Chain and Logistics Company is currently recruiting suitably qualified candidates to fill the position below:

Location: Lagos

Develop and maintain an understanding of the working of IT systems deployed in the business functions, with the ability to troubleshoot and provide support to users.
Provide support for improvements in the performance and effectiveness of business functions.
Respond to telephone calls, instant messages, and email and service request desk for technical support.
Document, track, and monitor all problem to ensure a timely resolution.
Support, monitor, test, and troubleshoot hardware and software problems pertaining to LAN and WAN.
Maintaining and developing the company website or liaise with external developers.
Working closely with 3rd party support teams where contracts are in place.
Providing advice and training to staff wherever necessary.
Identify, research, and resolve technical problems.