Community Associate at Workcity Coworking Space

Work City is a community that brings Entrepreneurs and Creatives together in order to collaborate as a team, generate ideas, and harnessing various skills geared towards financial growth and community resource development. Its an arena full of fun and where people get jobs done.

We are recruiting to fill the position of:

Job Title: Community Associate

Location: Lagos

About The Role

A Community Associate is the primary point of contact for the community and acts as the “face” of Workcity. They support the Community Management team within their building to achieve the following:
Create a welcoming and collaborative community environment amongst our members through events and building relationships between members.
Ensure that your building is fully operational and processes are running efficiently.
Drive growth and promotion of Workcity-provided service offerings.
Take direction from the Community Lead and the Community Manager to support the Community Team as necessary.
All while illustrating Workcity’s core values and working to wards achieving our mission.

Key Responsibilities

Greeting / Point Of Contact:

Be the first and last point of contact for your building.
Cover the front desk during business hours.
Greet and check-in member guests.
Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails.
Facilitate We Member check-ins and check-outs.
Prepare and distribute promotional materials to guests/potential members.
Answer “walk-up” member and guest questions or refer inquirer to additional resources.

Membership Management:

Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications.
Be active on the Workcity member network.
Tackle member-related issues to ensure a cohesive community.

Events and Community Management: