Team Lead, Consumer Lending (Public Sector) at the Concept Group

The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services – Nigeria’s Leading Equipment Leasing and Financial Intermediary Company, Concept Nova – Bespoke Enterprise Software Development Company, Percy Aitkins – Bureau De Change.

We are recruiting to fill the position below:

Job Title: Team Lead, Consumer Lending (Public Sector)

Location: Lagos

Job Summary

The Team lead, Consumer Lending (Public Sector) will be responsible for driving and optimizing sales within the Asset Creation Team, consistently following up with registered customers on IPPIS to maintain relationship and generate sales to meet set target.

Roles & Responsibilities

Manage day-to-day Consumer Credit team operations.
Build, develop and grow team members for optimum performance
Constantly liaise, coach mentor and motivate team members team for optimal lead generations and conversion.
Responsible for monitoring and ensuring team members meet set targets
Conduct deep-dive analysis on key growth indicators for products, people, and process optimization.
Generate and contribute via market analysis and customer perception of new products.
Establish a good customer base on IPPIS
Strategically devise means to help self and team members to generate and maintain quality sales contacts registered on IPPIS
Motivate, train and maintain a healthy and effective team
Identify, develop, and implement process change towards improving customer satisfaction and sales efficiency.

Job Requirements

Bachelor’s Degree / HND in Marketing, Business Administration, Accounting or any other related field
5 years+ of progressive experience in sales and marketing of financial products (Consumer Lending)
Experience and good knowledge of IPPIS
Demonstrated ability to lead and manage a diverse sales team.
Demonstrated ability to achieve sales target.
Strategy development, project management, problem-solving, and change management skills.
Solid understanding of the financial market and products.
Exceptional negotiation skills.
Ability to build positive working relationships, both internally and externally.
Ability to effectively present information and negotiate with all levels of management
Demonstrated strong oral and written communication skills.