Head of Operations at Medexia Limited

Medexia Limited is a Nigerian Company whose Memorandum and Article of Association permits the Company, inter-alia, to transact “medical expenses administration, healthcare delivery, medical cost curtailment” and other such allied matters.

We are accredited by the National Health Insurance Scheme as a registered Health Maintenance Organization with registration number HMO/44.

We are recruiting to fill the position below:

Job Title: Head of Operations

Location: Ogun

Job Description

We are looking for a Head of Operations to oversee daily activities across functions such as finance, IT and regulatory compliance.
If you are committed to productivity and compliance, we’d like to meet you.
Ultimately, you’ll ensure our operations run smoothly and that people are productive.

Responsibilities

Formulate business strategy with others in the executive team
Design policies that align with overall strategy
Implement efficient processes and standards
Coordinate customer service operations and find ways to ensure customer retention
Oversee the implementation of technology solutions throughout the organization
Manage contracts and relations with customers, vendors, partners and other stakeholders
Evaluate risk and lead quality assurance efforts
Oversee expenses and budgeting to help the organization optimize costs and benefits
Mentor and motivate teams to achieve productivity and engagement
Report on operational performance and suggest improvements.

Requirements

Proven experience as Head of Operations, Operations Director or similar leadership role
Familiarity with all business functions including HR, finance, supply chain and IT
Experience with implementing IT systems
Knowledge of data analytics and reporting
Good with numbers and financial planning
Outstanding communication and negotiation skills
Excellent organizational and leadership ability
Analytical mind
Problem-solving aptitude
BSc / BA in Business, Computer Science or other relevant field.