Sales Associate at SmartBox Global

At SMARTBOX, our goal is to provide traders with world-class trading Platform, software and education. We pride ourselves on being one of the first firms to open up the world of online trading to retail traders in Africa and our continuing drive to improve levels of customer service. SMARTBOX is dedicated to making online trading understandable for all people looking for new financial opportunities in the evolving global marketplace.

We are recruiting to fill the position of:

Job Title: Sales Associate

Location: Oyo

Job Description

The duties you are expected to perform are:

• You are expected to assist in providing Customer Service to all customers such as greeting and interacting with customers in a friendly manner.
• Respond to customer’s questions and assist them in making decisions.
• Deal with customer’s complaints and escalate issues when necessary.
• Follow through on promises made to customers.
• Practice professional telephone courtesy and take messages appropriately and when needed.
• Actively participate in the selling process as an individual or as a team and enter related data and records.
• Consistently implement all selling techniques and add-ons.
• Understanding the customer lifestyle information and use it in the sales process.
• Learn about products and follow all procedures outlined.
• Adhere to all company policies.
• Maintain a positive and professional relationship with co-workers.
• Bring all concerns and requests to management.
• Participate in all team meetings.
• Report all incidents, and disputes that may occur to management.
• Respond to constructive feedback.
• Ensure you come to work on time and maintain a professional well-groomed appearance and maintain good hygiene.

Candidate Requirements

• Minimum, HND/BSc in Business Admin, Marketing or any other related field.
• Excellent communication & Problem-Solving Skills.
• A minimum of 2-3 years of proven experience in Sales & Marketing
• Be Computer Literate.
• Must be a Fast Learner.

Application Closing Date
19th June, 2020.