Technical Account Manager at JERAG Technologies Limited

JERAG Technologies Limited is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Technical Account Manager

Location: Lagos

Job Description

• We are looking to employ good Technical Account Manager to build on our client’s base so as to be able to increase our customers’ satisfaction through provision of technical support before and also after sales.

Responsibilities

• Winning new business while also increasing sales.
• Providing technical support to customers and clients after and before sales.
• Evaluating need of customer and suggesting upgrades or additional needs.
• Educating customers on use of the company’s products and services.
• Responding to inquiries that are product-related in a timely manner.
• Maintaining customer relationships as well as ensuring customer satisfaction.
• Providing reports to developers and stakeholders on performance of the company’s products.
• Making sure deliveries arrive on time and are in good condition.

Requirements

• First degree or equivalent in Computer Science or Engineering disciplines.
• Good experience in sales and technical support.
• Very sound communication and interpersonal skills.
• Should have problem-solving as well as good critical thinking
• Experience in using sales applications.

Application Closing Date
31st July, 2020.