Sales Officer at Rigo Microfinance Bank Limited

Rigo Microfinance Bank Limited – We deliver unequaled financial services through well trained and friendly workforce; helping individuals meet their financial goals and supporting micro, small and medium enterprises to grow.

We are recruiting to fill the position below:

Job Title: Sales Officer

Location: Lagos

Job Descriptions

We are looking for a motivated and results-driven Sales Officer to join our growing team. The individual in this role would be responsible for calling prospective customers, explaining our product, and guiding them through their purchase process.
We are seeking a candidate who is persuasive, energetic, and ready to go the extra mile to ensure customer satisfaction.

Duties and Responsibilities

Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers
Source and work customer referrals
Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options
Promote specific products as directed by upper management
Inform leads and customers of current promotions and discounts
Maintain positive business and customer relationships in the effort to extend the customer lifetime value
Develop strategies for more effective sales, both individually and as part of a team
Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
Self-improve continuously by way of experience and manager feedback

Requirements and Qualifications

Impeccable customer service skills
Excellent interpersonal communication skills, both verbal and written
Motivated, driven attitude
Sales-driven, results-driven, and target-driven attitude
Attitude for persuasion and negotiation
Expert in time management
Organized work ethic
Proven track record in the sales environment
Ability to meet and/or exceed monthly and quarterly sales quotas
Ability to create and deliver client presentations, especially power points and/or white papers

Other Requirements: