Catering Manager at Nicole Sinclair

Nicole Sinclair – Our client is expanding its branches in the Fast Food / Bakery industry and they require the services of suitably qualified candidates to fill the position below:

Job Title: Catering Manager

Location: Lagos

Job Description

Catering Managers generally oversee all processes and activities that lead up to the delivery of food services to meet the needs and requirements of customers while working within a budget and ensuring they comply with all hygiene requirements within the food industry
They are responsible for running the day-to-day operations of catering.

Job Responsibilities

Liaise with chefs to plan menus for restaurants or for catering events
Oversee the procurement and management of food items required for the restaurant
Supervise staff operations to ensure compliance with set standards of quality and service
Plan, prepare and manage financial budgets to meet set targets
Designate and manage staff job territory and work shift according to the respective employeeТs history and potential
Ensure adherence to company health, safety, and hygiene policies when carrying out job operations
Monitor and manage inventory to ensure stock is available when required
Maintain accurate records of financial accounts, transactions, and other relevant administrative information
Develop and implement strategies effective for achieving set targets and expectations
Motivate catering and waiting staff to improve general job performance and returns generated
Interact with customers to identify their requirements and assist in meeting their needs
Conduct surveys to determine the public perception and image of their company/services
Maintain contact with customers to obtain client feedback on the quality of service received
Oversee the timely disbursement of employee wages/salary
Supervise and manage catering operations for an event to ensure the adequate provision of food and other edible items
Carry out research to identify changes in consumer taste requirements and menus
Help resolve arising client complaints or staff issues to ensure a calm work environment and a satisfied customer base.

Job Requirements

Work experience as a Catering Manager, Restaurant Manager, Hotel or similar role
Must have at least 5 years of experience in a similar role.
Ability to plan daily production and cut down wastage.
Ability to plan targets for the team in line with the company’s target.
Must ensure workers meet set time and they are well motivated.
Honesty is very important.
Understanding of food hygiene (including hazard analysis and critical control points) and food preparation
Hands-on experience with creating menus from scratch
Excellent organizational and time-management skills
Customer service attitude
Ability to remain calm and make quick decisions under stressful circumstances
Flexibility to work during weekends and holidays
Excellent communication and interpersonal skills
Ability to manage in a diverse environment with a focus on client and customer services
Good business and commercial acumen
Strong leadership and motivating skills including the ability to build strong relationships with customers and staff
Financial, budgeting, and stock-taking skills.