Chief Operating Officer at HealthPlus Limited

HealthPlus Limited, Nigeria’s first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa’s #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond.

We are recruiting to fill the position below:

Job Title: Chief Operating Officer

Reference #: HP/OP/COO
Location: Lekki, Lagos
Contract Type: Permanent
Job Functions: Accounting, Administration, Board of Directors, Finance, Management, Retail
Industries: Accounting, Accounting & Auditing, Consulting Services, Distribution, Warehousing & Freight, Ecommerce, Financial Services, Fmcg (Fast Moving Consumer Goods Sector), Food & Beverages, Freight / Shipping / Transport / Import / Export,Hospitality, Hotel / Catering / Hospitality / Leisure, Management Consulting, Pharmaceutical / Medical / Healthcare / Hygiene, Procurement & Purchasing

Introduction

We are currently seeking a Chief Operating Officer (COO) to join our growing team.
The COO is a key member of Executive Management and is accountable for executing the growth strategy of the Company supervising the entire organisation’s day-to-day operations reporting directly to the Chief Executive Officer (CEO)
The ideal candidate will be an experienced and efficient leader, able to maintain control of diverse business operations. The candidate will be responsible for working with the organisation to meet company goals and objectives through planning, leading, organizing, and controlling Organisational resources.
The goal is to maintain and improve where needed, the functionality of business to drive extensive and sustainable growth.

Objectives of this Role

Collaborate with the CEO in setting and driving organizational vision, operational strategy, and hiring needs
Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning
Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met
Ensure effective recruiting, onboarding, professional development, performance management, and retention
Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary.

Responsibilities

Design and implement business strategies, plans and procedures in managing fast growing, international standard pharmacy chain.
Assist the CEO in developing and building the platform for enhanced, highly scalable, multi-site operations.
Preparing and maintaining internal Standard Operating Procedures.
Establish policies that promote company culture and vision
Set comprehensive goals for performance and growth
Oversee daily operations of the company and the work of executives (HR, IT, Facility and Admin Services, Corporate Transformation, Information Technology etc)
Lead employees to encourage maximum performance and dedication
Evaluate performance by analyzing and interpreting data and metrics
Direct and open communication with the CEO in all matters of importance
Participate in expansion activities (investments, corporate alliances etc.)
Manage relationships with partners/vendors, all other stakeholders
Analyze internal operations and identify areas of process enhancement
Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the CEO
Aggressively manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitability
Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting.

Requirements
Desired Skills & Experience:

Proven experience as COO or relevant role in Retail Chain Operations (minimum of 14 years)
International Retail Company Operations experience will be an added advantage
Understanding of and or experience in business functions cutting across the different support departments of an Organisation
Demonstrable competency in strategic planning and business development
Working knowledge of data analysis and performance/operation metrics
Working knowledge of IT/Business infrastructure and MS Office
Outstanding organizational and leadership abilities
Excellent interpersonal and communication skills
Aptitude in decision-making and problem-solving
MBA/MSc in Business Administration or related field
Relevant Certifications will be added advantage.