Employee Experience and Engagement Lead at ARM LIfe Plc

ARM Life Plc is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non-bank financial services firms in Nigeria with a focus on asset management. Established in 1994, ARM started operations as a traditional asset management company specialising in the management of quoted equities and fixed income securities.

We are recruiting to fill the position below:

Job Title: Employee Experience and Engagement Lead

Location: Nigeria

Job Objective

  • Lead collaborative employee engagement activities and implementation of organizational culture effectiveness to deliver bespoke solutions for employer branding geared at optimizing employee experience to deliver business success.
  • Responsible for internal communication and drive optimization of the employee experience journey.

Duties and Responsibilities

  • Lead the development of engagement and culture change programs that best supports the organisation’s growth strategy.
  • Ensure cultural change principles are communicated, understood and accepted by all business units and employees.
  • Manage and coordinate all HCM communications activities.
  • Support implementation of communication initiatives that promotes and embeds the organization’s cultural change journey as part of employee everyday experience.
  • Analyze engagement data to understand the trends and key predictors that drive strong culture and engagement. Use this data to prioritize areas of opportunity.
  • Review and analyze industry best practices.
  • Partner closely with internal stakeholders to ensure consistency in culture effectiveness across the employee experience.
  • Conduct Employee satisfaction surveys to verify level of staff engagement and collaborative initiatives.
  • Develop employee engagement project plans, communicate changes and suggest training(s) to impact business units.

Technical Competencies:

  • Business Communication
  • Budgeting & budget control
  • Stakeholder management
  • Execution
  • Negotiation Skills
  • Analytical skills
  • Project Quality Management
  • Communication skills
  • Digitization
  • Operational Risk Management
  • Research Orientation
  • General Competencies
  • Testing skills
  • Business Acumen

Key Skills and Competencies:

  • Relationship Management and Communication Skills
  • Stakeholder Relationship Management
  • Cross-functional thinking and alignment
  • Adaptable with strong project management and collaboration skills
  • Ability and willingness to undertake routine administrative tasks
  • Excellent organizational skills with the ability to coordinate activities
  • Good literacy, numeracy and IT skills
  • Excellent interpersonal skills, ability to communicate effectively and concisely
  • Effective influencing and negotiating skills
  • Ability to lead and manage change
  • Innovative thinking – processes, tools and technologies
  • Strong vision matched with pragmatic execution – think big with strong attention to detail
  • Coaching and developing others
  • Team Building
  • Interpersonal relations
  • Initiative
  • Decision quality & Problem-solving
  • Time & Self-Management
  • Attention to detail (Excellence)
  • Continuous Learning
  • Drive for Results (Efficiency)
  • Customer Focus

Requirements

  • Minimum of First Degree in any discipline. Additional certifications in HR will be added advantage.
  • 5-8 years’ experience in HR, with at least 3 years in an employee engagement role.

Application Closing Date
Not Specified.

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