Client Relationship Officer at Law and Visas

Law and Visas is an Immigration Law Firm based in Lagos Nigeria. The firm has been operating in Nigeria for 10 years. We are a leading firm in Immigration Services. We’re now hiring seasoned Client Relationship Officer to help us keep growing. If you’re excited to be part of a great team, Law and Visas is a great place to grow your career.

We are recruiting to fill the position below:

Job Title: Client Relationship Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Descriptions

As a Client Relationship Officer, you will be responsible for managing clients enquires about the services we provide and ultimately selling the services we offer.
You will be responsible for providing excellent customer service.
As a Client Relationship Officer, you perform an important role in the overall clients experience by helping with sales, clients’ enquiries and promoting the company brand.
You would be required to have good IT skills, Microsoft Packages and Internet.
You would be required to conduct basic research and findings with the use of the internet.
You would be required to think outside the box and work with little supervision.
Hence multi-tasking and a flexible approach to managing one’s work schedule are essentials. Full training will be provided.

Responsibilities

Sell service to the prospective clients
Collect Client information and fill application forms
Liaise with clients of a daily basis
Assist clients with knowing the range of services offered
Demonstrate good knowledge of services to clients
Greet clients in a friendly, polite and professional manner
Educate clients about current immigration developments and trends
Ring up clients, respond to emails, meet face to face, and chat to clients to take payments and you issue receipts
Contribute to team’s daily sales goals

Job Requirements

HND / B.Sc degree holder of any discipline from a reputable institution
Minimum of Second class lower or its equivalent.
Must be female.
Not more than 28 years of age.
Must have good interpersonal and organizational skills
Must have good knowledge of basic computer applications ie Microsoft word, chrome etc.
Excellent verbal communication skills
Strong orientation towards providing excellent customer service
Basic math skills
High attention to detail
Demonstrated selling skills
Ability to maintain a professional appearance
Must reside in Lagos
Fluent in spoken English.
Must have good writing ability / skills.
Must have good research and fact-finding abilities / skills.