Lead, Programs and Operations – One Foundation at Sterling Bank Plc

Sterling Bank Plc “Your one-customer bank” is a full service national commercial bank in Nigeria. In over 50 years of operations, Sterling Bank (formerly NAL Bank) has evolved from the nation’s pre-eminent investment banking institution to a fully-fledged commercial bank; and completed a merger with 4 other banks – Indo-Nigeria Merchant Bank, Magnum Trust Bank, NBM Bank and Trust Bank of Africa – as part of the 2006 consolidation of the Nigerian banking industry.

We are recruiting to fill the position below:

Job Title: Lead, Programs and Operations – One Foundation

Location: Lagos
Job Type: Full Time
Specialization(s): Banking / Finance / Insurance

Job Summary

Responsible for leading and managing a comprehensive array of services and programs in line with the Foundation’s strategic objectives
Also, ensure that the Foundation’s services are in compliance with all federal and state regulations, certifications, and licensing requirements

Job Description

Ensure project outputs are delivered on time, within agreed-upon scope, and within budget; monitor and control scope, schedule, and cost to enable program outcomes and deliver high-quality work products that trace back to objectives and acceptance criteria
Implement and lead a continuous quality improvement process throughout the program and service areas, focusing on systems/process improvement. Promote regular and ongoing opportunities for all staff and volunteers to give feedback on program operations.
Ensure that all program activities operate consistently and ethically within the mission and values of the Sterling One Foundation
Develop and implement policies and procedures for program and administrative operations
Manage volunteer training program to ensure maximum benefit for both the Foundation and volunteers
Identify, manage, and communicate project risks and issues; identify and implement risk mitigation strategies and monitor (and minimize) risk project wide
Conduct executive team briefings on progress, updates, status, and next steps
Maintain frequent communication and awareness of overall program status; coordinate agendas and lead weekly check-ins and monthly progress meetings on key topic/issues for discussion and collective brainstorming to move forward program
Conduct quality assurance reviews for all aspects of key projects; maintain and encourage open communication and collective problem solving on issues
Manage the relationship with relevant regulatory bodies and ensure timely filing of all returns and regulatory reports

Job Experience