Senior Monitoring & Evaluation Learning Officer at Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action – helping people triumph over adversity and build stronger communities from within. Now, and for the future.

We are recruiting to fill the position below:

Job Title: Senior Monitoring & Evaluation Learning Officer

Reference: ABV/PRO/2020/0037
Location: Yola, Adamawa
Position Status: Full-time, Exempt, Regular
Duration: 17 months with possibility of extension

Program Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on adolescent girls’ empowerment, economic and market development and conflict mitigation. With the insurgency spilling over from the Northeast of Nigeria and causing displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs. With funding from institutional donors, foundations and private corporations, Mercy Corps continues to provide assistance to meet the basic needs of vulnerable populations in the areas of food security, shelter, water and sanitation, protection, and livelihoods.
• With the recognition of the protracted crisis in Northeast Nigeria, Mercy Corps’ strategy and expansion plans aim to address the root causes of the crisis and seek to build long term resilience of communities with integrated programs focusing on the recovery of markets and livelihoods, social cohesion and social protection, and youth empowerment with emphasis on adolescent girls and boys. With multiple funding streams from large institutional donors and foundations, Mercy Corps’ programs in Northeast Nigeria continue to scale up and serve communities by transitioning them from humanitarian aid to early recovery programs.

General Position Summary

• This role will support and monitor the new EU funded pilot project COMITAS – or Contributing to the Mitigation of Conflict over Natural Resources between Farmer and Herder Communities in Adamawa State. The project will be implemented through a Consortium led by IOM in partnership with Mercy Corps and Search for Common Ground.
• While clashes are often understood in ethno-religious terms due to the spread of unreliable information, competing claims to land, water and other natural resources are at the root of growing tensions between farmer and herder communities in Nigeria. The project aims to contribute to the mitigation of conflict over natural resources with Mercy Corps capitalizing on its trusted relationships with local stakeholders across Nigeria’s Middle Belt to continue to empower communities to prevent and respond to violence by strengthening collaboration on natural resources management. To achieve its goal COMITAS is structured around four pillars which capitalize on each of Consortium partners’ expertise and strengths:
  • Strengthen traditional conflict resolution in the targeted locations in Adamawa state;
  • Improve trust in authorities’ commitment to provide security and adequate resource management;
  • Enhanced collaboration in managing use of natural resources;
  • Improve intra and inter communal perceptions.
• The Senior Monitoring, Evaluation, Learning (MEL) Officer is a key team member of Mercy Corps’ Program Performance and Quality (PaQ) unit. The unit exists to support program design, implementation and utilization of information collected at different stages. The position holder will support the team with technical oversight planning and execution of monitoring and evaluation, ensuring quality in accordance with accepted standards, providing essential feedback for learning, accountability and decision making.
• S / he will be responsible for providing internal capacity building for program staff on monitoring and evaluation activities as well as review and develop timely and quality reports and the tools necessary to meet Mercy Corps and donor reporting requirements. S/he will coordinate and support data collection and analysis activities facilitated by MEL Assistant and regularly providing technical oversight, problem-solving and support.

Essential Job Responsibilities
Strategy and Design:

• Contribute to adapting existing M&E systems to monitor and evaluate project activities and impact, in accordance with existing Mercy Corps DM&E guidelines.
• Ensure regular reporting to the Consortium Coordinator and assist in the coordination of Consortium MEL activities.
• Assist in program strategy design, planning and implementation to ensure adherence to Mercy Corps’ Minimum Standards, including the use of standardized tools and indicators and documentation methodologies.
• Lead and support the design and implementation of assessments and other pre, ex-ante and post data collection and analysis.
• Support learning-to-action events, reflection session to analyze data for programmatic use and to document and incorporate lessons learned into program design, planning and implementation

Data Management and Quality Control:

• Assist program teams to develop and maintain knowledge and Information management system to support data collection, reflection, analysis and reporting needs.
• Ensure quality control procedures and accuracy of entered data and comparing it with the existing filing system to make sure all records are consistent and aligned.
• Provide support in the development of MEL Plans, tools, survey design, methodology, data analysis, and other services as may be required for program monitoring and evaluation.
• Oversee data indicator tracking and analysis, linking it with evidence on a regular basis and ensure that data and metrics in field reports are accurate.
• Remain updated with developments among the Mercy Corps Nigeria MEL community and agency-wide MEL trends and resources, and ensure that the MEL team are applying MC guidance and policies appropriate and in a timely manner

Technical Support:

• Maintain an up to date database that reflects progress through TolaData (including disaggregated beneficiary counts) and donor indicators
• Play key role in the development and leading in the review of program logical framework, intervention strategies and M&E frameworks and document changes to generate learnings and ideas for programs
• Work with the program team to identify opportunities to innovate M&E systems (particularly digital enhancement, data visualization, GIS).
• Coordinate assessments, evaluations and monitoring surveys in area of operation.

Documentation, Reporting and Learning:

• Regularly document lessons learned, best practices, program data analysis summaries, and evaluations and provide evidence-based information, success stories, case studies and other high quality, results-based documentation.
• Produce quality program reports and support program teams to review and improve on quality of reporting.
• Visit sites and partners to collect supplementary data, stories and conduct qualitative research both independently and in teams and support partner-organizations with proper documentation and report generation.
• Work closely with Learning and Communication officer to identify and document different case stories and communications points and process across programs

Additional Tasks:

• Ensure regular communication, coordination and reporting with the Consortium Coordinator (IOM)
• Maintain professional relationships with local government officials, private sector partners, NGOs, other development organizations, and civil society organizations.
• Maintain an active advisory role with the program and MEL team to help guide them towards robust and relevant data collection.
• Work with MEL and IT staff to maximize the value and utility of technology initiatives for effective MEL for the Northeast.
• Perform any other duties as assigned by his/her supervisor or representatives.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically
  to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Accountability:

• Reports Directly to: Country MEL Manager
• Supervisory Responsibility: MEL Assistant
• Works directly with: Program Manager, Field Manager, Program Teams, Communications teams, Program Support Teams, MC MEL Assistant, Consortium Coordinator M&E Assistant

Knowledge and Experience

• BA / BSc. in relevant field or other similar fields; MA/MS/MBA or equivalent preferred.
• At least 3 years of experience in development, implementation, monitoring and evaluation or other learning efforts is required.
• Past or current experience with conducting MEL for Natural Resources Management is preferable.
• Should understand concepts and demonstrate skills in monitoring and evaluation, results frameworks/program logics, and participatory monitoring.
• Experience with both quantitative and qualitative data collection and reporting techniques.
• Ability to design and implement surveys and knowledge of commonly used sampling techniques.
• Experience with facilitation, capacity building, formal and informal knowledge transfer, partnership strengthening, and empowering staff through opportunities for growth and development.
• Experience leading learning extraction, development and sharing as part of the monitoring and evaluation feedback process.
• Familiarity with data visualization and data analytics
• Knowledge of statistical analysis software such as Tableau, SPSS, EPI Info and mobile data collection platforms preferable.
• Experience with digital or technology platforms for program and MEL related activities
• Strong ability to work cross teams
• Communicates well with remote collaborators
• Ability to manage multiple priorities and deadlines
• Fluency in English; fluency in Hausa is required.

Success Factors:

• S / he will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive communication skills and proven experience with capacity building.
• S / he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.
• Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Living Conditions / Environmental Conditions

• The position is based in Yola, Adamawa State and it requires frequent travel in other project locations including Demsa, Girei, Numan, Lamurde, and Song local government areas in Adamawa State, as well as Abuja. Considering the frequent travel from/to different field locations, this position will require flexibility in terms of accommodation and logistics. Housing in the field will be in hotels or guesthouses where available. Security in the field locations require additional vigilance and accessibility will be reassessed continuously. Access to good medical services in the field is limited. Phone communication, internet, electricity and water is available but might be erratic.
• The location is not eligible for hardship and R&R benefits. Given the nature of the response, working hours require flexibility and working through weekends/evenings might be necessary.

Application Closing Date
4th November, 2020