Telecollections Manager at OTP Internet Technology (9credit)

OTP Internet Technology was established in 2019 as a financial services company that gives loans online. Our App is on google play store as 9credit.

We are recruiting to fill the position below:

Location: Ikeja, Lagos
Employment Type: Full-time

Job Responsibilities

Oversee the business’ financial collections department
Supervise collections team to ensure all loan repayments are made in a timely fashion
Be involved in interviews for new members of the collections team
Train and retrain new collections team members
Performance management and evaluation of the collections team
Ensure that all company policies regarding loans collections are adhered to by the collections team
Negotiate loan repayment plans where necessary
Minimize the company’s financial losses from bad loans
Report the collection department’s progress and statistics
Present collections performance information to management or their department to highlight trends or achievements.
Handle escalated delinquent accounts
Motivate staff accordingly

Job Specification

A degree in a related field with minimum second class lower grade; A master’s degree is a plus
Minimum four years of progressive work experience in a similar role, with at least one on a managerial or supervisory level in a closely related fin-tech loan company.
Strong leadership skills
Knowledge of high volume collections, credit authorization, and billing procedures and practice
Highly proficient in computer software programs such as word processors, spreadsheet programs and database systems
Strong data analysis and arithmetic skills

Salary
N200,000 – N400,000 / Month

Application Closing Date
30th November, 2020.