French Speaking Front Desk / Customer Relations Officer at a Telecommunication Service Company

A Telecommunication service company located in Lekki, Lagos State is recruiting suitably qualified candidate to fill the position below:

Location: Lagos
Employment Type: Full-time

Job Summary

A telecommunication service company in Lekki requires the services of a Female who could combine the roles of a front desk and Customer relations Officer with excellent communication skills in French language for immediate employment.

Duties

Greet persons entering establishment, determine nature and purpose of visit, and direct them to specific office location.
Hear and resolve complaints from customers and public.
Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
Answering telephone calls and taking calls in foreign languages.
Translating documents from English to the foreign language.
Acting as an interpreter.
Handling foreign correspondence.
Typing and compiling reports
Answer queries by employees and clients.
Distribute correspondence (e.g letters, emails and packages)
Transmit information or documents to customers.
Represent the company as agreed by the Business Development Manager and the Human Resource Manager.
Visit clients’ office as the occasion demands.
Compliance to procedures.
Any other tasks as assigned by your line manager.

Qualifications

Skills:

Fluency in spoken and written French
Advanced MS Office skills
Organisation, time management and the ability to multitask
Attention to details
Communication skills
Teamworking
Initiative
A flexible approach to work and the ability to cope with a changing, demanding workload.

Application Closing Date
18th December, 2020.