Secretary and Administrator at Prudential Estates Investors Network Limited

Prudential Estates Investors Network Limited is a real estate development platform that provides investors with access to debt investment offering.

We are recruiting to fill the position below:

Location: Ajah, Lagos

Job Summary

We are looking for a Customer Support/Administrative Secretary to start third week of January 2021 at our New Office in Ajah.

Role & Responsibilities

Complete Diary management, Minute taking, Distribution of documents, Updating the database, General administration duties
Office Management – looking after office supplies, and keeping check of office stationery
General secretarial and administration duties
Technical + advanced PowerPoint to be able to understand all office applications
Support the definition of the customer service strategy
Making customers feel important and at the heart of the business
Design and implementation of the customer service and operational framework to support customers.
Identifying and optimising all our opportunities to impress our customers.
Maintaining paper and online records and defining procedures for their retention, protection, retrieval, transfer and disposal
Recording, transcribing, and distributing notes/minutes of meetings
Assisting new employees with their orientation to the organisation
Reconciling accounts and filling out payments request with proper coding;
Assist with entering and processing approved payments;
Developing and maintaining files; and
Ensure all areas of accounts are in order
Developing and maintaining various financial databases and reports.
Support, review and challenge business performance

Qualifications, Skills and Experience

Experience working as a Customer Support and excellent administration skills
Female
First degree in any relevant course
Demonstrable expertise in Microsoft Office (Project, Word, Outlook, PowerPoint, Excel)
Experience of minute/note-taking and the preparation, communication and follow up of associated action points.
Extremely high organization and prioritization skills
Strong communication skills with a highly professional telephone and written manner
Able to adhere to tight deadline and enjoy working in a busy and varied environment
Good experience in an online/digital customer service role
Basic Real estate / finance knowledge an advantage
Excellent written and verbal communication skills
Flexible and adaptable
A go-getter personality, the ability to work independently and efficiently.