Team Lead at Warehouse Factory Limited

Warehouse Factory Limited specializes in warehousing and distribution services such as public warehousing, contract warehousing cross-docking, pick and pack services. We also offer collateral management services involving banks, finance companies and many more.

We are recruiting to fill the position below:

Job Title: Team Lead

Location: Ilorin, Kwara
Employment Type: Full-time

Responsibilities

  • Actively seek to resolve any concerns while adhering to the company policy and standards of behavior
  • Ensure company goals and objectives are being met by each employee and provide constructive feedback
  • Address customer concerns in reference to products, services rendered or employee interactions
  • Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces
  • Ensure proper approval for customer discounts, returns and exchanges while providing customer satisfaction and positive interaction with the company
  • Train new employees on company standards and procedures, from how to handle a negative customer experience to how to properly interact with clients
  • Oversee and administer quizzes and tests to ensure employees have a firm understanding of company policy
  • Oversee and maintain inventory and order office, cleaning and other supplies as needed

Requirements

  • Candidates should possess a Bachelor of Science with 2 – 4 years work experience.

Application Closing Date
12th January, 2021.

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