Front Desk / Service Coordinator at Lagos Executive Cardiovascular Centre (LECC)

Lagos Executive Cardiovascular Centre is a multidisciplinary cardiovascular and cardiac rehabilitation 24/7 facility focused on the treatment and management of cardiovascular diseases and trigger diseases using both invasive and non-invasive procedures, as well as preventive cardiology.

We are recruiting to fill the position below:

Job Title: Front Desk / Service Coordinator

Location: Lagos

Job Description

Explain benefits, eligibility status, enrollment processing procedures and status of authorizations and referrals to patients/clients
Patient data management which includes but not limited to:
Registering of new patients
Retrieval of patients records
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Ensure effective coordination of OPD activities
Ensure prompt service delivery at all times
Management of service turn-around time
Effective queue management
Managing of feedback
To liaise with other departments for smooth operation of the OPD and patient.