General Manager (Restaurant) at Proten International
Proten International – Our client in the Hospitality Industry is looking to recruit suitable candidates to fill the position below:
Job Title: General Manager (Restaurant)
Location: Lagos
Job Description
- Coordinate daily Front End and Back End of the restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practice
Basic Requirements
- Proven work experience as a Restaurant Manager, Hospitality Manager or similar role with a minimum 4-6 years experience
- B.Sc degree in Business Administration, hospitality management or any related field of study.
- Proven customer service experience as a manager
- Extensive knowledge of managing a Restaurant.
- Strong leadership and people skills
- Acute financial management skill.
Application Closing Date
31st December, 2020.
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