Front Desk Officer / Receptionist at Izy Group Limited

Izy Group Limited – A Hotel based in Abuja is recruiting to fill the position below:

Location: Abuja (FCT)
Employment Type: Full-time

Job Description

Make and confirm reservations for guests, welcome and check guests in and out of the hotel,
Deal with guest queries,
Provide prompt and professional service to meet guest needs and ensure guest satisfaction.
Answer and direct incoming calls
Inform guests of hotel rates and services
Maintain clear and accurate records of guest room bookings
Listen and respond to guest queries and requests both in-person and by phone
Inform housekeeping when rooms have been vacated and are ready for cleaning
Monitor visitors to the hotel
Enforce rules and policies of the hotel
Maintain a neat and orderly front desk and reception area.

Educational Requirements / Professional Qualifications
The candidate must:

Possess a minimum of Higher National Diploma (HND) or Ordinary National Diploma (OND) in any discipline with a minimum of second class lower/lower credit.
0 -2 Years’ cognate experience in a similar capacity.
Good working knowledge of Microsoft Office suite
Candidate must be smart and easily adaptable, courteous and pleasant.

Application Closing Date
23rd January, 2021.