General Manager at Hamilton Lloyd & Associates

Hamilton Lloyd and Associates – Our client is an internationally recognised restaurant brand that has been in business since 1967. Its recipe for success is: a warm, relaxed, family-friendly environment; generous portions of great-tasting food; and a hearty helping of quality!

Due to internal expansion in their office, they have decided to recruiting suitable candidate to fill the position below:

Job Title: General Manager

Location: Abuja Abuja (FCT)
Employment Type: Full-time

Job Responsibilities

  • Develop and execute the Company’s business plans and strategies.
  • Provide ongoing strategic feedback to the Board and Chairperson on the overall Company’s performance.
  • Lead the Management Committee and operational staff and ensure the ongoing appointment, development and retention of distinctive human capital.
  • Lead and manage all Food & Beverage operations.
  • Act as the Brand Ambassador of the company in ways that strengthen its profile
  • Manage the budget revenues and sales activities to maximise profitability targets.
  • Manage guest and client relations and maximise satisfaction.
  • Ensure quality management of all products and services offered.
  • Ensure full compliance to the Company’s operating controls, standard operating procedures, policies and service standards.
  • Lead all property management related issues, including on-going property maintenance and refurbishments.
  • Responsible for Legal compliance of the operation.

Job Requirement

  • Education: Hospitality Management degree from a good institution or related degres
  • Experience: 10+ years’ relevant work experience in a senior management capacity in Food and Beverage / Hospitality Industry.

Competency Profile
Knowledge:

  • Broad overall operational and leadership knowledge in multiple outlet operations in the hospitality sector.
  • Knowledge of all statutory requirements and relevant legislation pertaining to the Hospitality / Food and Beverage Industry.
  • Culinary expert with specialist knowledge and skills in Food and Beverage Management.
  • Leadership abilities.

Skills:

  • Technically astute in Food and Beverage
  • Solid leadership abilities
  • Effective communicator
  • Hands-on operator
  • Commercially astute
  • Stakeholder management
  • People management and empowerment
  • Advanced interpersonal and diplomacy skills
  • Client centric by nature
  • Good project and time management skills
  • Knowledge of business and management principles
  • Information and knowledge management
  • Problem solving and change management
  • Policy analysis and development
  • Service delivery innovation
  • Planning and coordination
  • Presentation and facilitation
  • Ability to work collaboratively
  • A ‘hands-on’ management style
  • A penchant for being proactive
  • Highly attentive to detail
  • Able to deal with conflict
  • Global outlook

Personal:

  • Charismatic Brand Ambassador
  • Positive and motivating demeanor
  • Self-driven and motivated to succeed
  • Notable confidence to challenge the status quo if needed
  • Thrive in a multi-cultural environment
  • Proactive
  • Team player
  • Assertive
  • Respected
  • Approachable
  • Firm but fair
  • Honest and ethical
  • Strong work ethic
  • Client focus intuition
  • Able to work well under pressure
  • Able to meet deadlines
  • Have initiative

Application Closing Date
8th February, 2021.

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