Team Lead – Information Technology Infrastructure at Airtel Africa

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.

We are recruiting to fill the position below:

Job Title: Team Lead – Information Technology Infrastructure

Location: Lagos, Nigeria

About the Job

This job is responsible for maintaining and managing Enterprise Hardware infrastructure which manages in-house developed and applications sourced from various third party vendors including Huawei, IBM, Comviva, Avaya etc.
Responsible for maintaining uptime, enhancements as per Business requirements, integration & Support of Hardware. Major Hardware include IBM/Huawei Servers, Enterprise Storage Systems, High end Backup and recovery devices, Arista Networks Switches and devices, High end Firewalls etc. The Hardware Infrastructure houses BSS systems like CRM, Billing, Service Delivery Platform, Business Intelligence, ERP, Sales Systems etc.

Responsibilities

Technology Absorption
Uptime of Hardware and Services
Service Management
Alignment of systems to business strategy & Delivery of Services and resolution of issues.
Operationalization of the Project
Work in close co-ordination with Network team for selecting and implementing end to end Solutions and support.
Implementation of end to end service path and revenue path of the customer

Qualifications

Degree in IT or related discipline.
Postgraduate/IT professional qualifications/Certifications in related fields will be an added advantage e.g possession of relevant IT (OEM & Non-OEM) certification is a key advantage e.g. Oracle, IBM, Huawei, Cisco, Arista, ITIL (v3 or 4) etc.
8 to 10 yrs. in mid to large size organizations
Preferable working experience in a Telecom environment.
Experience in multiple, diverse technology environments and domains.
Practical working knowledge with hands-on exposure in infrastructure domain.
Advanced understanding of Active Directory, Networking, Servers, Storage, Windows and Linux operating systems, virtualization (VMware), cloud technologies, Databases, CCT, containers and orchestration platforms.
Strong understanding of infrastructure architecture.
Proven ability to collaboratively pursue issue resolution and push for long term and permanent solutions to on-going problems
Ability to understand the long-term (“big picture”) and short-term perspectives of situations.
Proactive engagement with Internal teams & Vendor teams
Problem-solving capabilities
Excellent communication Skills
Understand complex relationships and meet timelines