Receptionist at Bolton White Hotels and Apartments

Bolton White Hotel is located in the the heartland of Nigeria, approximately 30 minutes’ drive from the Nnamdi Azikiwe International airport, about 5 minutes drive from the international Conference Center/ National Assembly complex and the Federal Secretariat. The hotel has176 comfortable and stylish luxury bedrooms, en-suite self-catering rooms, great cooling system in all rooms, writing desk and satellite TV, tea/coffee making facilities, direct-detail telephone/modern and Wi-Fi. Non-smoking rooms available on request.

It has various conference and banqueting facilities available with seating capacity from 160 to 200 for conference and banqueting. Each venue is air conditioned, with standard audio visual equipment, available on request.

We are recruiting to fill the position below:

Job Title: Receptionist

Location: Abuja (FCT)
Employment Type: Full-time
Department: Front Office
Reports To: Front Office Manager

Job Responsibilities

• Greet hotel guests; answer any questions or concerns
• Provide an outstanding guest experience
• Maintain an orderly front desk
• Operate computer programs and multi-line phone systems
• Maintain guest records and book reservations
• Complete basic cashier and book-keeping responsibilities
• Contact necessary staff to solve problems when challenges arise, ensuring guest comfort.

Job Requirements

• B.Sc / HND in Hospitality Management or related disciplines
• Significant work experience handling guest service responsibilities, preferably in a hotel/reception setting
• Strong working knowledge of the Microsoft Office Suite and all other relevant computer programs (Opera)
• Excellent written and verbal communication skills;
• Fluent in English
• Proactive approach to dealing with issues that may arise
• Highly organized, able to multitask and prioritize and work under pressure.
• 2 – 5 years Experience.

Application Closing Date
14th February, 2021.