Country Ops Manager (Nigeria) at Moove

Moove is a subsidiary of Grace Lake Partners (GLP). Like all GLP companies, Moove was founded on the principle of Creating Shared Value in Africa by providing solutions to socio-economic challenges whilst building a viable business. Moove seeks to solve three challenges: providing flexible employment by democratizing car ownership; providing convenient and accessible auto-finance products; supporting social mobility by significantly improving the quality of cars available to riders on the Uber platform across Africa.

We are recruiting to fill the position below:

Job Title: Country Ops Manager (Nigeria)

Location: Lagos

Role Description

The Country Operations Manager is responsible for leading the Country team to onboard, manage and support Drivers.
Set-up, Lead and Scale Moove’s business operations in the country
Manage and Coach the Operations Team Leads:
- Driver Verification & Onboarding
- Driver Monitoring
- Fleet operations
Craft and achieve business goals with regards to operational excellence, profitability and great Driver experience.
Analyse metrics and implement projects & initiatives to improve operations and revenues.
Work closely with General Manager West Africa and HQ teams to resolve any operational or product issues.
Manage Country Operations Metrics Dashboard
Lead daily Stand-ups to review Country Ops data and plan next course of action.
Facilitate timely on-boarding of vehicles and support vehicle supply activities.
Lead & support in-country initiatives to promote Driver Safety and Driver Diversity.