Key Account Manager at Eazzy Eats

Eazzy Eats is an online food delivery service that connects you to that food you crave to eat, wherever and whenever.

We are an innovative brand that’s redefining the face of food delivery service in Nigeria. We know how important it is for you to eat, which is why we don’t want any hassles or anything getting in the way of that food you are craving.

We are recruiting to fill the position below:

Job Title: Key Account Manager

Location: Lagos

About the Job

• The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers.
• You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing, and executing new strategies.

Responsibilities

• Operate as the primary point of contact for key account stakeholders
• Develop a trusted advisory relationship with accounts, customer stakeholders, and internal partners
• Responding promptly and Communicating appropriately with Customer and Restaurant inquiries through various channels.
• Onboard new Restaurants with complete registration.
• On-board active and Responsive Restaurants on the App.
• Engage and Onboard high-profile leads.
• Follow up on generated leads for complete Registration.
• Meet face-to-face (Visits) with Restaurants when required and setting up meetings with potential Vendors and close deals.
• Collaborate with team members to achieve effective results.
• Gather feedback from vendors and customers or prospects and share with internal teams.
• Maintain a positive, empathetic, and professional attitude towards Restaurants and Customers at all times.
• Keeping records of Restaurants’/ Customers’ interactions, transactions, comments, and complaints.
• Providing daily and weekly feedback/reports on the Restaurant on-boarding process.
• Ensuring overall Restaurant and Customer satisfaction.

Requirements

• A Bachelor’s Degree in Marketing or a related field is preferred
• 2-3 years’ experience within a client management role preferable
• Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, and e-commerce
• Proficient with Google Suite and MS Office Suite.
• Good knowledge of CRM software
• Able to multitask
• Strong knowledge of all aspects of a business model for an online food ordering market.

Application Closing Date
Not Specified.