Customer Service Representative at Krystal Digital

Krystal Digital is a full service ICT company which specializes in the development, research, deployment and creation of customized and service oriented software applications. Our organization has a strong competence in providing secure and continuously available Information technology/infrastructure solutions to organizations, institutions and parastatals as required which helps its clients drive efficiency and improve its service delivery.

The company has several notable products; Krystal IT Academy, Central Billing System, iLearnNG and Myskool portal to her credit alongside other non-disclosed works.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ikoyi, Lagos
Employment Type: Contract

Details / Requirements

Interested candidates should possess an OND, HND or Degree qualification with 0-2 years work experience.
The candidate should have oral, and communication skills
An intelligent and innovative approach to resolving challenges.
Positive, enthusiastic, and friendly disposition
Strong interpersonal and organizational skills
Basic Tech Knowledge and willingness to learn
Ability to multitask with good attention to details
Should be conversant with Microsoft Excel and Word
Professional and pleasant telephone etiquette
Exceptional client interaction and relationship management skills
Manage large amounts of incoming calls.