Program Manager at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Program Manager

Job Identification: 123
Location: Lagos

Job Objective(s)

Drive the implementation of strategies and focus on the business readiness, business alignment, solution adoption and sustainability side of organizational change, including changes to business processes, systems and technology, job roles and organization structures.
Drive faster adoption, higher ultimate utilization and proficiency with the changes that impact employees. These improvements are expected to increase benefit realization, value creation, ROI and the achievement of results and outcomes.

Qualities:

Ability to think analytically and see the big picture from small perspectives.
Ability to influence others and move toward a common vision or goal
Ability to understand the importance of aligning engagement and communication messages with what people care about and the problem they are trying to solve
A solid understanding of how people go through a change and the change process
Ability to establish and maintain strong relationships
Problem solving and root cause identification skill
Ability to create original ideas to simplify complex concepts, breaking large efforts into small pieces in order to make the end results more attainable.
Excellent active listening skills
Must be a team player and able to work collaboratively with and through others
Flexible and adaptable to work in ambiguous situations
Experience and knowledge of change management principles, methodologies and tools
Ability to clearly articulate messages to a variety of audiences
Familiarity with project management approaches, tools and phases of the project lifecycle
Ability to influence stakeholders across all levels and move towards a common vision/goal
Ability to facilitate focus sessions for specific issues