Doorman / Porter at Tpinnae International Limited

Tpinnae Hospitality Concept (THIS) represents a move towards the fusing of the diverse cultures in African Hospitality, the growing Hospitality Business and the vastly untapped and phenomenally rich African Art & Culture. With a decade-long experience in hospitality, we have built a close tie with Hospitality and Tourism based projects in the region along with African Hospitality Concepts.

In partnership with regional stakeholders, we arecommitted to playing a leading role in the development of the Hotel and Tourism businesses within the region. Distinguishable as a “down to earth & realistic” Hospitality Consultancy Group, Tpinnae (THIS) Hospitality thrives on passing on Expert Consultancy, Standard Hotel Procedures Training, On the Floor Supervision and Measurable Deliverables every step of the way.

With the goal to positively impact on Quality Hospitality Services, Tpinnae Hospitality is constantly priming itself to be a leader in the development, launching and operational effectiveness of mid-range properties (50 – 150 rooms).

We are recruiting to fill the position below:

Job Title: Doorman / Porter

Location: Oyo
Employment Type: Full-time

Key Responsibilities   

• Effective response to Guest inquiries or requests
• Luggage Ferry
• Open Door, Greet, Direct and Assist guests
• Run Errands
• Umbrella service during rainy season
• Shoe-shine service
• Organise VIP – services

KPIs (Key Performance Indices):

• Quality Guest Service
• Personal Appearance
• Emergency Situations
• Information and enquiry
• Recycling procedures
• Physical and Mental Strength
• Colloquial Diction
• Multi-lingual
• First-Aid
• Restraining Technique

Minimum Requirements

• Education: OND( Ordinary National Diploma)
• Experience: Minimum 1 year in similar post.
• IT Tools:
  Highly proficient in the use of the following:
  • Telephone systems

Personal Qualities Required by the Job:

• Innovation: Ability to create and recreate ambiance that is constantly inviting to the Guest.
• Integrity and confidentiality: ability to adhere to high ethical standards in job-related and other activities and experience in dealing with sensitive and confidential matters.
• Acceptability: personal style not abrasive to colleagues or customers.
• Work standards: Setting of high goals or standards of performance for self. Dissatisfied with average performance.
• Practical learning: ability to assimilate and apply new job-related information.
• Energy: ability to create and maintain a level of appropriately directed activity, capacity to work hard, drive stamina.
• Career ambition: desire to advance to higher job levels; active efforts toward self-development for advancement. Frontier/career minded.
• Efficiency and effectiveness: using minimum effort to achieve maximum results. Actual results will be measured, not simply activity or expended energy.
• Punctuality, attendance and reliability

Application Closing Date
28th May, 2021.