IT Support Engineer at Xown Solutions Limited

Xown Solutions Limited – We operate under a simple yet robust framework; combining quality, commercial efficiency, technical discipline and competence. We maintain a consistent approach to the way we conduct our business focusing on the core services and technology integration capabilities. We achieve these through a set of principles at the highest levels across the board. These principles govern all operation units’ core processes thereby making it possible to provide our customers with excellent services and high quality resources. “Our strategy therefore is built around people we serve (our Customers), people we work with (our Partners) and people that entrust us (our Shareholders).” We recognize that everyone deserves to retain full satisfaction.

We are recruiting to fill the position below:

Job Title: IT Support Engineer

Location: Benin, Edo
Employment Type: Full-time

Job Description

Installing and configuring computer hardware, software, systems, networks, printers and scanners
Planning and undertaking scheduled maintenance upgrades
Setting up accounts for staff, ensuring that they know how to log in
Solving password problems
Talking to clients and computer users to determine the nature of any problems they encounter
Responding to breakdowns
Investigating, diagnosing and solving computer software and hardware faults
Repairing equipment and replacing parts
Obtaining replacement or specialist components, fixtures or fittings
Checking computer equipment for electrical safety
Maintaining records of software licenses
Troubleshooting wide area networks, servers and routers, local area networks, and switches.
Responding to technical inquiries, logging service and repair, creating manuals and guides, and training clients, staff, and associates.