Network Engineer at Brainshare Technologies & Services Nigeria Limited

BrainShare Technologies is a topnotch IT Company that specializes in quality Network and IT Services. We have taken this challenge by providing services which include High Capacity Network Connectivity, Network Virtualization, Network Managed Solutions, Network Design, Network Installation, Network Management and Security Video, Voice and Data integrated Solutions and more (Powered by NINEXT).

We are recruiting to fill the position below:

Job Title: Network Engineer

Location: Lagos

Responsibilities

• Assist in developing, designing & implement workflows for infrastructure,configuration, back –up & management.
• Introduce new networking technologies or improve existing technologies to add value to existing services & capabilities.
• Develop solutions that drive the success of our network.
• Participate in developing policies, procedures and technical reports.
• Leverage networking tools to identify & mitigate networks anomalies.
• Ensure stable & reliable ISP network services.
• Monitors the network performance on daily basis.
• Handles & coordinates network trouble shooting & fault analysis.
• Coordinates Trouble Ticket generation & swift responses.
• Coordinates escalation matrix & solution management.
• Manages deployment & maintenance of network monitoring, analysis & reporting tools.
• Coordinates configuration processes on the hardware.
• Manages installation of network hardware & software.
• Provide technical guidance and leadership to Technical Support Team in interpreting and reacting to networks issues/events.
• Contribute to design & enhancement of the Company datacentre infrastructures.
• Manages outages bridges, compose detailed shift and outage reports to Management.
• Review new technologies and keep the company at the forefront of developments in Network Engineering.
• Research and identify solutions to software and hardware issues.
• Diagnose and troubleshoot technical issues, including account set and network configuration.
• Talk Clients through a series of actions, either via phone, email or chat, until they have solve a technical issue.
• Provide prompt and accurate feedback to Customers.
• Report from time to time to CTO.
• Any other Tasks assigned to you by the Management.

Demand on the Job

• Candidates should possess a Bachelor’s Degree / HND qualification
• Must have 3 years cognate experience in Network Engineering from software & telecommunications related organisation especially ISP firm.
• Must be CCNA certified.
• Ability and wiliness to work long hours and meet tight deadlines.
• Ability to work under none or minimal supervision.
• Maybe required to work weekends and in shifts.

Application Closing Date
Not Specified.