Administration and Human Resources Associate Officer at Tongston Entrepreneurship Holdings

Tongston Entrepreneurship Group (Tongston) is a leading unique pan-African group connecting entrepreneurship and education to reposition economies to achieve sustainable growth and development through its holding company: Tongston Holdings and its 4 integrated subsidiaries: Tongston College | Tongston Institute | Tongston Ventures | Tongston Media.

Tongston Holdings provides oversight and coordination of all businesses at the group and subsidiary levels, and shared services to the group of companies, partners, clients and investee companies across corporate services, human resources, strategy, business development, stakeholder management, economics & research, legal & governance, IT, finance & treasury.

Tongston is driving a revolution in education through its proprietary entrepreneurial development model delivered in the Tongston entrepreneurial ecosystem operating across the Education Value Chain from primary, to secondary, tertiary and post-tertiary (workplace, government or enterprise) & Entrepreneurship Value Chain from finance (Tongston Ventures) to education (Tongston College and Institute) and media (Tongston Media).

We are recruiting to fill the position below:

Job Title: Administration and Human Resources Associate Officer

Location: Abuja (May occasionally be required to travel to other states)
Job Type: Full-time
Job Field: Administration / Human Resources
Start Date: August 2021

Job Description
Recruitment:

Develop and implement recruitment policy and strategy
Source staff through establishing recruitment timetable; draft and update of job descriptions and posting ads on appropriate platforms
Manage and develop recruitment process: screening, assessment centre, references, background checks, contracting and on boarding & induction; counselling managers on candidate selection; conducting and analysing exit interviews
On-boarding and Induction: administer the process through which new employees are taken aboard and indoctrinated. Processing of all pre employment checks. Conducts induction meetings with new employees and liaises with departmental heads and managers in ensuring that they are fully aware of their roles and responsibilities in the induction process;
Provide working tools and safety tools to employees

People Management:

Performance Appraisal: Define operational KPIs for all roles; Design and implement performance management systems; Ensure planning, monitoring, and appraisal of employees work output; scheduling management conferences with employees;
Coach and discipline employees; Handle formal grievance and disciplinary process and appeals; hearing and resolving employee grievances; counseling employees and supervisors
Employee Compensation and Incentives: Maintain employee incentive program and inform employees; recommend, manage and implement employee incentives; process incentive claims; manage staff pension etc.
Employee Survey: Deliver and report on the annual employee engagement survey to ensure feedback from employees is collated and interpreted correctly to help improve employee engagement
Employee Records: Maintain historical human resource records by designing a filing and retrieval system; keeping past and current records; and conducting analytics
Training & Development/Competency Matrix: Develop a competency matrix by consulting with team leads to manage a training plan that details required training and ensure outcomes are appropriately measured and reported on. Maintaining and implementing the Tongston Academy learning and development calendar
Succession planning: Development of succession planning framework; incorporated into the department plans and ensure training and development are aligned to support the plan
Knowledge of contemporary Issues in HR: Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Budget Development & Control: Develop HR budget in line with company’s objectives. Liaise with the finance department to ensure control of all cost items and expenditure within agreed budgets.
Compliance: Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; representing the organization at hearings.

Admin:

Booking meetings, agenda development, minutes taking and action points management
Maintenance of organization wide balance scorecard
Develop, maintain and update Company operational policies and procedures including but not limited to Recruitment, Organizational code of conduct and Staff handbook. Draft and update the staff handbook, bye-laws and conditions of service
Manage the application of relevant licenses as required
Travel Management: Manage logistics including travel arrangements, hotel and vehicle arrangements etc. for staff, stakeholders, etc. as may be required
Inventory Management
Event Planning
Facilities and Asset Management
Stakeholder Management
Procurement Management – including procuring contractors, preparing requisition lists, ordering supplies, and managing vendors and suppliers
Aligning departmental goals, processes and resource allocation with the organizational strategy.
Conducting research and analyses of operational effectiveness, processes, stakeholders, etc.
Review and answer correspondence from different stakeholders
Work closely with company secretary to ensure the documentation of all minutes, resolutions and agenda for board meetings
Receiving and dispatching post
Draft letters and other documents such as Powerpoint presentations
Handle filing the office documents for both hard and electronic copies
Liaise with vendors to ensure planned activities are implemented in line with agreed timelines and to budget
Maintain comprehensive stakeholder database
Perform any other related task as may be assigned.

HR and Admin Initiatives:

To assist and advise Company managers/directors on HR and Admin policy, practice, procedure and issues;
Support investee companies and partners with admin and HR services.

Education & Experience

A University Degree in English, Business Administration, Marketing and Sales, Accounting, Business Management or a related field of study.
A strong sales, communication and/or business development background is required, with at least 1-2 years prior experience.
Up to 3 years experience (full-time, part-time or volunteer) in an admin and HR related role.
Prior or current experience running a business is a plus.
Proficiency in MS Office applications (Outlook, Word, Excel and PowerPoint).
Proficiency in cloud software applications (Skydrive, DropBox, Google Docs, Outlook).

Skills & Competence:

Relationship Management Skills.
Integrity.
Creativity, Innovation and Problem-Solving Skills.
Entrepreneurial Nature.
Leadership.
Sales and marketing skills.
Organization and Planning.
Self-Management.
Detail oriented with strong organizational and time management skills as well as ability to manage multiple priorities.
Advanced communication and business writing skills, including ability to interface directly and effectively with senior government officials and senior management of private sector institutions.
Strong data analysis and presentation skills will be an asset.
Ability to work under pressure and meet challenging deadlines regularly.