Assistant Hospital Service Manager / Clinical (AHSM/CL) at Eye Foundation Hospital Group (EFHG)

Eye Foundation Hospital Group (EFHG) is a healthcare group with speciality in Eye care services. The Eye Foundation Hospital was started in 1993 as a high-tech specialist eye hospital capable of providing services comparable to those obtainable abroad. It is the first and foremost indigenous eye practice in the country that runs a group practice with many sub specialized ophthalmologists.

We are recruiting to fill the position below:

Job Title: Assistant Hospital Service Manager / Clinical (AHSM/CL)

Location: Ijebu Imushin, Ogun
Employment Type: Full-time
Report to: Hospital Service Manager (HSM)

Job Summary

The Assistant Hospital Service Manager-Clinical will be assisting the Assistant Hospital Service Manager/Clinical (AHSM/CL) in handling the day-to-day activities of the hospital both clinically and administratively.
S/he will interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality.

Responsibilities
Administrative Duties:

Assist in the general oversight function of the hospital.
Work with the Hospital manager on the general supervision of all the departments including but not limited to; Customer service, Clinic, Pharmacy, Facility and Logistics.
Assist in the preparation of daily/weekly/monthly/annual financial/activity progress reports.
Assist in the supervision of all administrative activities.
Coordinate and implement approved protocols and policies.
Improve the quality of operational procedures, policies and standards for the organization.
Drive innovation for growth.
Learn about the organization’s products or services and keep up to date with changes.
Direct requests and unresolved issues to the designated resource.
Respond to inquiries, comments, complaints and actions taken.
Deal with day-to-day operational matters.
Improve efficiency and ensure quality delivery of healthcare services to patients.
Be able to cover for administrative staff on leave or off sick if need be.

Clinical Duties:

Assist in the delivery of all aspects of nursing care to patients based on research, knowledge and experience in order to maintain and raise standards of care.
Provide a visible, accessible and authoritative presence, establishing innovative and professional leadership which inspires, motivates and empowers nurses.
Ensure patient care is delivered in accordance with established policies and protocols and to the agreed standard.
Have a working knowledge of Health and Safety regulations and emergency clinical procedures, ensuring that appropriate action is taken in response to an emergency.
Assist in securing the safe custody and administration of drugs in accordance with established procedure and law.
Ensure the safe custody of patient’s valuables and property.
Assist in leading and promoting the adherence of infection control policies and procedures
Ensure the working environment is clean and fit for purpose.
Must be conversant with current emergency resuscitation techniques.
Ensure adequate and appropriate patient and nursing documentation and records are maintained (written and electronic).
Direct optimal utilization of patient flow (bed capacity) within the hospital.
Expediting patient discharge (as appropriate), ensuring appropriate planning and proactive measures are taken.
Ensure that patient’s feedback is encouraged, heard, responded to and acted upon (satisfaction survey, Friends and Family Test, informal feedback etc.).

Qualifications

A Diploma in Nursing is required for this role.
A Bachelor’s Degree in nursing is an added advantage
Minimum of 5 years working experience as a nursing matron in a multiple bedded large hospital with immense pressure with a minimum of 2 years in an administrative role.

Skills and Competencies: