Recovery Agent at Outcess Solutions Nigeria Limited

Outcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.

At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.

We are recruiting to fill the position below:

Job Title: Recovery Agent

Location: Lagos Mainland, Lagos
Employment Type: Full-time
Job Field: Sales / Marketing / Retail / Business Development

Job Description

Build customer interest in the service and product offered by the company.
Educate customer on new and existing products on the network.
Effective and professional Brand cross selling of company products & services.
Deliver world class customer service by cross selling with vibrancy and personal confidence.
Provide accurate product information and serve as a knowledgeable resource for customer.
Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
Follow through on commitments made to customers in the course of selling.

Qualifications

Interested candidates should possess an OND qualification.
0 – 3 years experience.
Candidate must reside within and around Opebi Ikeja Agege, Ogba, Ojodu Berger, Ikeja, Maryland, Iyanapaja, Ketu, Alapere, Obanikoro, Fadeyi, Stadium, Yaba, Mushin,Obalende, Mile12, Ojota, Bariga, Oworonshoki, Iyanaoworo, Oregun
Applicant must not be more that 34 years.
Good Commuication skill.
Computer Literate.
Fluent in English Language.

Salary and Other Benefits