Business Management / Administrative Personnel (NYSC) at SignalADoc Limited

SignalADoc Limited is a key player in the telehealth industry, providing best-in-class virtual healthcare solutions – Telemedicine and Vital Signs Monitoring – and maintaining an end-to-end network infrastructure for health and wellness. SignalADoc is seeking to hire an experienced Business Management/Administrative Personnel, with excellent business acumen to perform all administrative and clerical duties necessary for effective office management.

We are recruiting to fill the position below:

Job Title: Business Management / Administrative Personnel (NYSC)

Location: Yaba, Lagos
Employment Type: NYSC

Job Roles and Responsibilities

Manage large amount of telephone calls, handle complaints (in a polite, and professional manner) and reply to emails.
Provide product and service information.
Manage office supplies and order new supplies as needed which includes working with vendors to ensure adequate levels of necessary supplies.
Occasionally travel off-site to deliver reports or files to other departments or clients.
Systematically file important company documents and ensure confidentiality and security of the files and filing systems.
Coordinate schedules, arrange meetings and activations.
Distribute memos and reports and ensure everyone is kept current of necessary company news and information.
Maintain excellent customer service and relationship.
Scan and organize client’s data into our shared folder.
Manage lead to application conversions and client database.
Gather accurate and thorough application details over the phone with clients and customers.
Provide data entry and research required to troubleshoot customer problems, with accuracy and efficiency.
Quickly build rapport to gain trust with our clients and customers.
Provide administrative assistance for all team members to increase efficiency.
Operate copy equipment, fax machines, printers, or other equipment necessary.
Work autonomously when required to ensure maximization of results.
Achieve technical/non-technical objectives and targets.
Identify future needs, trends, and resources for effective productivity.
Provide Inputs to product developers and teams members.
Maintain excellent working relationship with new and existing contacts as well as team members and management.
Create proposals, plan and prepare presentations.
Communicate new product developments to prospective clients.
Prepare expense reports and office budgets.
Provide management with feedbacks.
Assist HR department with job postings and interviews.
A strong commitment to the company’s mission and values, being Passion, Integrity, Care, and Innovation.

Qualifications

Bachelor’s Degree in Business Administration or Business Management or related fields.
1 year experience.
Proven experience working in an office or multi-customer environment.
Proficiency in all Microsoft office applications.
Working knowledge of business management or administration.
The ability to multitask, must be reliable, and self-motivated.
Excellent Business Acumen and Positive attitude.
Outstanding communication skills across all modes and excellent interpersonal skills across hierarchy.
Pleasant Voice, excellent phone etiquettes and a thorough understanding of office management.
Product Knowledge and Attention to details.
Project/Product management skills (proven past experiences is an advantage).
Exceptional customer service skills.
Negotiating skills.
Technical skills.
Analytical and Problem-solving skills.
Time Management.
Flexibility.
Teamwork, creativity, and innovative skills.
Emotional intelligence.
Ability to work with one’s initiative and require minimal supervision.
Assertiveness and Discernment.
Excellent Leadership skills.
Good Sales and Marketing skills.
Ability to work under pressure.
Willingness to travel both domestically and internationally.