Sales Account Manager at ipNX Nigeria Limited

ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.

We are recruiting to fill the position below:

Job Title: Sales Account Manager

Location: Lekki / Ikeja / Victoria Island / Apapa, Lagos
Employment Type: Full-time
Function: Business Development
Reporting to: Territory Manager
Travel Frequency: Rarely

Purpose of the Job

The Account Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio of as well as seeking/hunting out new clients & businesses within the assigned Strategic account sub-portfolio.
The role ensures an excellent client experience/service delivery satisfaction at all times and works in collaboration with the account teams to ensure a smooth transition of accounts into the business.

Expected Key Results

Achieve set revenue growth.
Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.

Educational Qualifications & Functional Skills

B.Sc in Engineering / Computer Science / Marketing / Sales / related disciplines.
Understanding communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality of Multitasks efficiency & priority setting.
Good Microsoft office suite competence, CRM competence, including Visio
Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.

Work Experience:

At least 3 years experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
Must demonstrate interpersonal capabilities

Other Requirements: