Senior Solutions Architect at IT Horizons Limited

IT Horizons is asystem integrator ICT company with a clear focus in technology enabled solutions and professional services.

We are recruiting to fill the position below:

Job Title: Senior Solutions Architect

Location: Abuja (FCT)

Overview

  • This role is responsible for scoping, designing, and developing Bill of Materials with pricing for solutions relating to Networks, Security, Collaboration Solution and Intelligent Building Management System.

Key Responsibilities

  • Speaking with customers via email, phone, physical meetings for initial requirement capture
  • Strong knowledge of Network, Security, Wireless, Datacenter and Collaboration Solutions.
  • Knowledge of Compute, Backup/DR, System, Security and Microsoft Solutions.
  • Maintain strong relationships with OEMs, in-market field sellers, partner under your area of concertation.
  • Keep up to date with various OEM product announcements and sales incentives and programs under your area of concertation.
  • Proactively scope the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the firm
  • Coordinate closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements
  • Build relationships especially on C-level with customers and global partners that result in superior solutions and deeper loyalty and adoption of ITH’s solutions
  • Design and implementation of new solutions and improving resilience of the current environment
  • Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
  • Deliver Proof of Concepts (POC)
  • Product presentations and demonstrations
  • Provide answers to (technical) questions in a Request for Information (RFI) or a Request for Proposal(RFP)
  • Support the team lead in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy
  • Implement appropriate procedural and technical access control mechanisms; participate in security incident management, security assessments, and vulnerability testing and make recommendations for corrective actions
  • Support of on-site engineers and end users/customer
  • Provide Level-2/3 support and troubleshooting to resolve issues
  • Configure and install various network devices and services as may be required
  • Perform maintenance and system upgrades including service packs, patches, hot fixes and security configurations
  • Plan, monitor and control projects using the either PMBOK/PRINCE2 methodology
  • Investigate and resolve problems for services within your own area of responsibility; communicate to colleagues as appropriate, following ITIL processes; manage major network-related incidents and bring them to a satisfactory closure

Job Requirements (Qualifications & Skills)

  • University Degree in Computer Science, Computer Engineering, Software Engineering, Information Technology and other related courses/disciplines
  • MSc will be an added Advantage
  • Minimum of three (3) years experience
  • Professional certifications such as CCNP (Cisco Certified Network Professional), CCNP – Collaboration (Cisco Certified Network Professional – Collaboration), Security (Cisco Certified Network Professional – Security), ITIL, MSCA, MSCE.
  • Ability to explain technical problems in a simple term.
  • Proven hands-on network engineering experience CCNP or higher
  • In-depth understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
  • Hands-on experience with monitoring, network diagnostic and network analytics tools.

Application Closing Date
10th December, 2021.

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