Provider Relations Associate at Reliance Health

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the position below:

Job Title: Provider Relations Associate

Location: Nigeria
Employment Type: Full-time

Job Description

• We are looking for an analytical and ambitious self-starter to join our provider relations team as a Provider Relations Associate.
• This role is responsible for effectively growing our provider network, negotiating appropriate tariffs with our providers and educating them on our processes

Key Responsibilities

• Negotiate tariff with prospective healthcare providers.
• Renegotiate tariff with existing healthcare providers.
• Upload agreed tariff on respective providers’ profile on the admin dashboard.
• Resolve all internal and external tariff escalations for renegotiations promptly.
• Engage and acquire prospective providers.
• Train providers on accessibility and operations of the provider portal.
• Ensure credentialing and documentation of acquired providers.
• Upload claims of providers on the admin dashboard.
• Respond and resolve complaints from providers promptly.
• Communicate with respective stakeholders’ changes to a provider’s status.

Requirements

• Tertiary education from a recognized institution.
• Minimum of 1 year experience in a customer success, account management or sales role.
• Experience in the healthcare industry is an added advantage.
• Basic proficiency in the use of Microsoft Office tools.
• Strong negotiation and relationship management skills.
• Excellent communication skills.
• Willingness to travel when required.

Application Closing Date
31st December, 2021.