Business Manager at the Resource Haven

The Resource Haven – Our client, a luxury hair company in Ikoyi, is recruiting to fill the position below:

Location: Lagos

The Business Manager will be responsible for the day-to-day operations of the salon, lead the work of all marketing activities and customer relationship management. He or she will be in charge of designing business strategies to this end. Ultimately, you’ll help boost client satisfaction and increase our revenues.
The Business Manager’s responsibilities include supervising staff, scheduling shifts, promoting our services and keeping updated records of expenses and revenues.
He or she will demonstrate superb interpersonal and leadership skills in this role, as well as good teamwork. The Manager will also demonstrate excellent written and verbal communication, an excellent understanding of social media and always seek to identify opportunities for growth.
Ultimately, you will help us build a profitable hair salon business that offers a quality customer service experience.

Responsibilities

Assess and identify new opportunities for growth in current and prospective markets.
Establish the company’s goals and objectives.
Recruit and train new employees as needed.
Design business strategies and plans to meet the company goals.
Make sure that the company has sufficient resources such as personnel, material, and equipment to execute its plans.
Ensure all company activities promote its business ideals and objectives.
Oversee daily salon operations
Hire and train staff as requires
Organize employees’ shifts, considering peak times and seasonality
Ensure proper stock taking and procurement is handled in a timely and effective manner
With the facility manager, arrange for regular maintenance services for all equipment
Ensure hygiene standard practices across all service stations
Ensure all services meet high quality standards
Maintain staff records, including salaries and working schedules
Receive payments from clients and track all transactions
Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)

Requirements

Education background in Business with an MBA preferred
An experienced business manager with demonstrated experience in setting up and establishing new businesses
Exceptional leader with great attention to detail
An effective communicator: using new and traditional means in a cost-effective manner

Application Closing Date
30th December, 2021.