Sales Associate at HR-on-Wheels

HR-on-Wheels – Our client is a fashion and beauty boutique based in Ikoyi, Lagos. Her products offerings are; Luxury Human Hair Extensions – Wigs, Bundles, Weaves, Loose Hair and Closure, Ready to wear fashion, Semi Fine jewellery, Trend jewellery, Bridal jewellery, Custom Made Gems and Stones, Accessories: Handbags, Dinner Purses, Contemporary Occasion Wear Fabrics.

They are recruiting to fill the position below:

Job Title: Sales Associate

Location: Ikoyi, Lagos
Employment Type: Full-time

Responsibilities

Gain Complete Product knowledge of the products
Present, promote and sell products using solid arguments to existing and prospective customers.
Gain an understanding of the business process and be comfortable telling the company’s retail story to customers
Promote the company as a brand ambassador.
Cross-sell and upsell to customers, coordinating with rest of sales team and MD
Cultivate and develop relationships with customers, and manage the relationship in order to have repeat business, especially with HNI customers
Make sales using technology – WhatsApp, Instagram Facebook, SMS, Telephone
Arrange, display Fashion and beauty products using Store Product display skills
Achieve agreed upon sales targets and outcomes within schedule
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Execute supply management with reports/information on customer needs, problems interests and new product requests
Collate basic Inventory, Expense and Sales records.

Requirements

A Degree in Management, Business, Social Sciences or Sales
2 – 3 years of work experience.
Non-Degree holders are welcome
Understands the retail business and the importance of customer service.
Experience in fashion retail or beauty business, event planning, or business is a must
Excellent selling, negotiation and communication skills
Must be tech-savvy and able to figure out how to use all store software
Decent administrative skills
Very good communication skills: Oral and Written
Ability to dress well and appear neatly
Must have an interest in retail and interest in creating a good customer experience.
Must be a self-starter and have the ability to complete projects on their own
Proximity to Ikoyi is preferred.