Telesales Executive at Link Credit

Link Credit is an automated lending service focused on increasing access to credit to financially under-served/excluded individuals in Nigeria.

We are recruiting to fill the position below:

Job Title: Telesales Executive

Location: Ogba, Lagos
Employment Type: Full-time

Job Description

• We are looking for a well-spoken telesales executive to be responsible for selling loan products over the telephone. The telesales executive responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information and reactions.
• A successful telesales executive must have excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale.

Responsibilities

• Initiating sales with potential customers over the phone.
• Asking questions to engage customers and keep the conversation going.
• Listening to the customers’ needs to generate repeat sales.
• Gathering and documenting customer information, payment methods, purchases, and reactions to products.
• Keeping up to date on all products and informing customers of new products.
• Answering customers’ questions on the products.
• Meeting sales quotas.

Eligibility

• Candidates should possess a Bachelor’s Degree / HND qualification.
• Minimum 6 months experience in a customer service or Telesales role (Experience in a fintech/financial services is an advantage).
• Must be able to communicate fluently in English (Ability to speak pidgin or either of the local languages(yoruba, Igbo, Hausa) is an added advantage)
• Must be available to resume immediately.

Job Requirements:

• Excellent communication skills.
• Creative thinking skills.
• The patience and ability to engage customers in conversation.
• Good sales ability.
• Working knowledge of relevant computer software.
• Excellent interpersonal and problem-solving skills.
• The ability to handle rejection and stress in soliciting customers.

Application Closing Date
31st January, 2022.