IT Support Officer at PalmPay Limited

PalmPay is one of Nigeria’s biggest fintech companies. We’re reinventing the payments experience by making it easy and reliable to transfer money, pay bills and shop online. We have over 5 million customers on our app and 50,000 Mobile Money agents across the country. We have big plans for 2022 and are building out an ecosystem of merchants, partners and services to meet anyone’s financial needs. PalmPay is fully licensed by the CBN as an MMO and backed by leading investors including Tecno Mobile.

We are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Ikeja, Lagos
Job type: Contracted
Job level: Entry career

Job Description

• Maintain the smooth running of computer systems, routers, switches, internet and ensure users get maximum benefits from them.
• Offer daily operations and systems support to personnel
• Setting up of computer LAN for new outlet while providing solution to IT matters concurrently.
• Verify functionality of hardware and software components
• Conduct consistent network backup operations
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Planning and undertaking scheduled maintenance upgrades
• Restricting access to unauthorized site, downloads and users.
• Setting up accounts for staff, educate them on log in and resolve issues arising
• Troubleshoot hardware and software issues in person, remotely and via phone
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing equipment and replacing parts, checking computer equipment for electrical safety
• Maintaining records of software licenses.

Qualifications

• B.Sc in Computer Science / Engineering, Electrical / Electronic Engineering or related field
• Minimum of 2 years’ experience as an IT Personnel
• Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
• Knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting.
• Good interpersonal skills, should be able to interact with all staff across all level and cadre
• Creative, open to new ideas and ability to multi-task effectively.

Salary
N100,000 / Month.

Application Closing Date
Not Specified.